Question 1

Can I order different size prints than listed on the website?

Accepted Answer

We can accomodate special requests, known as our Print On Demand.
 
Just email the Title, Artist and new size and we will quote you a price and delivery time for your approval.

Question 2

How long does it take to receive my art?

Accepted Answer

Each artwork is printed especially for you, it is not "off the shelf".
 
Upon order confirmation we will give you a delivery estimate and a tracking number when shipped.
 
This process can take 1 to 3 weeks, depending on how busy the shipper is and our production.

Question 3

My frame was broken when it arrived?

Accepted Answer

While we take every precaution to ensure that your artwork arrives in perfect condition, we understand that accidents can happen.
 
Email us for a return voucher and our shipper will pick up the artwork from you. A replacement piece is shipped to you as quickly as possible.

Question 4

Can I request a title I don't see on the website?

Accepted Answer

Just email us and ask, we may have the title in our extensive library and have not yet presented it on our website.
 
If we have the title, you may order in the same manner as any of our other titles.

aprivatepress.com

where quality makes the difference

Frequently asked questions

Can I order different size prints than listed on the website?

How long does it take to receive my art?

My frame was broken when it arrived?

Can I request a title I don't see on the website?

faq